We Help You Ask the Right Questions.
You already have a powerful source of insights — your own customers. We help you tap into that resource to unlock fast, accurate, and cost-efficient feedback that drives smarter decisions.
When you engage your own audience, you:
Get real-time feedback from people who already know your brand
Improve product–market fit and reduce churn
Turn passive users into active co-creators
Companies that actively respond to customer feedback see 25%–30% higher retention rates
A 5% increase in customer retention can boost profitability by 25% to 95%
Gathering and acting on customer feedback can improve retention by 14%, while personalized recommendations can push that number to 30%
It’s simple: we help you collect insights from your existing customers or users. Whether via CRM, email lists, or app users, you already have access to the people who matter most — those who’ve experienced your brand firsthand.
Use own audience research to:
Optimize post-launch performance with targeted refinements.
Dig into loyalty drivers to reduce churn.
Create better marketing campaigns based on real preferences.
A DataDiggers client reduced churn by 12% in 3 months and boosted retention by 18% using own audience surveys.
Engaging your current audience isn’t just efficient — it’s strategic.
Deeper Loyalty Insights: Understand what drives long-term engagement.
Authenticity: Hear from those who’ve actually used your products.
Cost Efficiency: Leverage existing relationships without acquisition costs.
87% of businesses of businesses cite customer feedback as vital to innovation.
94% of companies acting on feedback improve retention within a year.
Listening reduces churn by an average of 12%.
We combine scalable technology with smart recruitment and analytics to help you collect reliable insights from your own user base.
Quick turnarounds with your most relevant audience.
Build long-term groups for continuous feedback.
Spot patterns across digital touchpoints.
Enhance your audience data with third-party enrichment.
Flexible for All Sizes: From startups to multinationals.
Years’ Experience:
Deep understanding of global and niche markets
Industries Served:
From tech to FMCG to finance
Countries Reached:
Proven international capabilities
With our methods, clients see up to
higher retention
19+ years of experience in actionable, data-driven strategy.
19+ years of experience in blending quantitative depth with qualitative nuance.
Build a rich understanding of real users.
Keep your customers engaged.
Spend smarter by aligning with your audience’s needs.
Let’s get started today.
