Quality and Compliance in Market Research: The DataDiggers Approach

July 14, 2025

4 minutes

Written by

Paula Pislaru

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data quality in market research

survey fraud prevention

ISO 20252 compliance

GDPR in research

research data validation

Quality isn’t just a promise—it’s a process. And in market research, that process must be robust, transparent, and defensible.

Whether you're running a multinational B2C tracker or a niche B2B segmentation study, the integrity of your insights depends on the integrity of your data. Yet, with today’s digital research landscape growing more complex—and threats like fraud, duplication, and compliance risk more present than ever—data quality can no longer be an afterthought.

At DataDiggers, we’ve built our entire operation around delivering data you can trust. From our global panels to our proprietary platforms, every layer is engineered for one outcome: reliable, compliant, actionable insights.

Here’s a closer look at how we do it.

1. Proactive Fraud Detection from Start to Finish

We don’t wait for bad data to reveal itself—we prevent it upfront.

Our panelists go through multiple layers of identity verification and fraud checks before they even reach your survey. This includes:

  • GeoIP validation to confirm physical location
  • CAPTCHA and bot detection to eliminate automated traffic
  • Device fingerprinting to ensure uniqueness
  • IPQS and Research Defender tools to block known fraud networks
  • Automatic deduplication to prevent double entries from the same source

During fieldwork, our system flags problematic behavior like speeding, straight-lining, and contradictory answers in real time. Suspicious responses are reviewed and removed promptly to maintain the integrity of your dataset.

2. Deep Profiling for Better Targeting Accuracy

High data quality also depends on targeting the right people. That’s why we profile each panelist in our MyVoice network using more than 70 variables.

For consumers, this includes:

  • Demographics
  • Lifestyle and interests
  • Brand usage
  • Shopping behavior

For B2B respondents, we go even deeper:

  • Industry and company size
  • Job title and department
  • Seniority level and functional decision-making power

Profiles are updated regularly to reflect changing realities, ensuring that the audience you target today is still relevant tomorrow.

3. Global Compliance—From GDPR to ISO

Data privacy isn’t just a checkbox—it’s a foundation.

We strictly adhere to GDPR and other major data protection regulations worldwide. Every respondent has explicitly opted in, understands how their data will be used, and can exercise their rights at any time.

We’re also ISO 20252:2019 certified, meaning we follow globally recognized best practices for research quality management. This includes:

  • Documented procedures for data collection and handling
  • Transparent project documentation
  • Audit-ready compliance across every research touchpoint

When you work with DataDiggers, you're not just protecting your brand—you’re protecting your clients’ trust and reputations too.

4. Platform-Level Protections in Brainactive

Our proprietary DIY platform, Brainactive, is built with the same quality DNA. Every study that runs through it benefits from:

  • Integrated anti-fraud mechanisms
  • Automatic quota controls to avoid overquotas
  • Response validation rules
  • Live monitoring dashboards
  • Audit trails for compliance tracking

With Brainy, your intelligent research assistant, even questionnaire logic and translations follow a quality-assured process guided by AI.

5. Quality Audits and Human Oversight

Automation is powerful, but we don’t stop there.

Our operations and project teams regularly audit samples, review flagged responses, and enforce quality benchmarks on every project. This human oversight adds another layer of protection—because even the best algorithms need expert supervision.

It’s Not Just Data. It’s Decision Fuel.

Inaccurate data leads to poor decisions. Poor decisions lead to lost revenue, reputational risk, and strategic missteps.

That’s why we believe that data quality and compliance aren’t overhead—they’re value drivers. The more trustworthy your inputs, the stronger your outputs.

At DataDiggers, we’re committed to being the quality-first partner you can rely on, whether you're running agile consumer testing or strategic enterprise research.

Want to experience research without the guesswork? Let’s discuss your next project.

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